"Design is not a process of formal skills but a way of thinking and feeling..."

Wednesday, December 19, 2012

HOW TO BE A GOOD CLIENT

How to be a good client?? Much emphasis is always put on the skills of the designer, the efficiency of a designer and the cost of a designer. I think it is also important to stress the importance of how to be a good client.
A photo is worth a thousand words, show me a picture of a room you like even if you don't know what you like about it. I will figure it out. Let me know what colors and textures you like or at least what you know you DON'T like. For a hint look in your closet at the clothing you choose.
Let me know how your family lives , sloppy or neat, casual or formal, large groups for entertaining or small groups. How important is privacy to you so we know how to address window treatments. Do you have small children or grandchildren whose needs we have to consider? Are there pets in the home?
Most designers work on cost plus formula, and even a 50% deposit doesn't cover our costs so pay on time. We are giving you an affordable professional job.
Let me know what you like or if you don't like something, say so and don't order it. Most designers do not have a shop or warehouse to take your returns. Special orders are just that , special for you , we can't return special order merchandise and therefore neither can you. So pay attention to the swatches and samples we show you. This is what you will be getting. Study the floor plan so you understand it and if you don't, please ask questions.
Realize that there is no perfection in the world period. Things get delayed, damaged or just are not perfectly perfect. Most issues can be corrected or replaced. My industry has drastically changed in the 15 years, and everyone in my field has had to change with it. And all the designers I know try very hard to accomodate their clients.
We as designers love what we do, and take pride in our work. It is a field that requires much passion because it is a problematic career for sure.
So we love you dear clients and want to make you SO happy, so rejoice in our dedication and know when everything is said and done, we are always trying our best!

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